Frequently asked questions

Yes. Every daily feature (selling, stock, credit book, register, printing, reports) works without internet, forever. Internet is only used for online options: encrypted backup, updates and online activation. Activation also works without internet, through WhatsApp.

Yes. Many thermal printers cannot join Arabic letters. Stockivia draws the receipt itself and sends it to the printer as an image, so the Arabic prints perfectly on 58 mm and 80 mm paper. You can also print bilingual Arabic and French receipts.

Stockivia is built for modest counter PCs: a Celeron or Pentium processor, 2 to 4 GB of RAM, a classic hard drive, a 1366 x 768 or even 1024 x 768 screen. It needs Windows 10 or 11, 64-bit. The easiest way to know: install the free demo and try it on your own PC.

Every confirmed sale is written to disk immediately, and so is the cart in progress. When you restart, everything is there, including the open cart. If the PC clock went wrong (worn BIOS battery), Stockivia tells you before you sell.

Your data stays on your PC. Stockivia makes automatic backups at every register closing and every day, and can copy them to a USB key. With online services, a copy also goes online: it is encrypted on your PC before it leaves, with a recovery code to print.

Yes. Restore your backup on the new PC, then ask for a licence transfer on WhatsApp: we activate the new station with an activation code, even without internet on the shop PC.

The 2026 finance law requires that from 1 January 2027, cash register software guarantees that confirmed sales can no longer be changed, and that they are protected, kept and archived. Stockivia keeps an unalterable sales journal and archives every Z report. The implementing texts are still expected and we will follow their details.

Cash with change calculation, CIB or Edahabia card on your payment terminal, BaridiMob, CCP transfer, cheque, credit on the credit book, and mixed or partial payments. Each method appears separately in the Z report.

On the Pricing page, choose your plan and tap Order on WhatsApp: the message is already written. We confirm the price and the available payment methods, then send you your licence key.

The demo has every feature, with limits: 300 items, 40 sales per day, 25 customers and 10 documents (quotes, invoices...) per day, and DEMO printed on receipts and documents. After purchase, you import your demo data into the official version.

No, it is not required. You choose: monthly, yearly, or a lifetime licence paid once. Online services (encrypted online backup, daily summary) are a separate yearly option.

Your data is never held hostage. Stockivia switches to read-only: you can view, print and export everything until you renew.

ESC/POS thermal printers in 58 and 80 mm (Xprinter, Epson and compatible) over USB, network or serial, cash drawers connected to the printer, and USB barcode scanners. Touch screens are supported.

Yes. Import an Excel or CSV file: you choose the columns, see a preview, and Stockivia points out the rows to fix. You can also export all your data at any time.

Yes, with the Extra station option: several tills share the same data over the shop’s local network, without internet.

On WhatsApp, in Arabic, Darija, French or English. Hours: Saturday to Thursday, 9 am to 6 pm.